Mediation and Conflict Resolution

Many times a manager, team leader, or company owner ends up acting as a mediator - between employees, between clients, and between employees and clients. With a Keynote Seminar Mediation Workshop, Seminar, Keynote Speaker or Entertainment Event, your team will learn how to:

• Effectively mediate so both sides come to resolution
• Handle communication problems and personality clashes
• Deal with many different types of conflicts: Boss-Employee, Employee-Boss, Employee-Employee, Client-Company or Customer-Company conflicts
• Recognize when mediation will work, and when it will not
• Perform the basic tasks of mediator
• Help both parties work towards a win-win resolution
• Build better relationships via teambuilding exercises and activities (www.teambuildingplus.com)
• Teach self-managing teams great conflict management skills

The Workshop Format is an intensive, hands-on program where students are taught one-on-one or in a small group. Workbooks, games, role paying and tests are provided during the workshop. In our Seminar Format stimulating lecture and discussion techniques are used to create an intensive seminar, good for larger groups. With a Keynote Seminar your meeting, seminar, retreat or luncheon becomes an entertaining, in-depth learning experience. And for the ultimate in fun and interactive learning, our Fun and Entertainment Format incorporates the training material into exciting games and activities. Your people will stay involved and engaged, and they will also gain valuable teambuilding and leadership skills. We have over 100 activities and games to choose from including Scavenger Hunts, Murder Mysteries, Corporate Olympics, Portable Rock Climbs and much, much more. See a list at www.teambuildingplus.com